Delivery / Returns

1.1 Delivery times will depend on the item and the manufacturer. If your item is out of stock, our delivery lead times will be clearly detailed on the product page.

1.2 Items we carry in stock are normally delivered within 48 hours or on the day you specify at the point of order - lead times on items out of stock will vary so please check at the time of ordering.

1.3 All delivery times are subject to stock availability and whether your payments have been processed and validated.

1.3.1 Aviiator Ltd are only responsible for delivering goods to the customer's door.

1.4 All delivery dates are given in good faith but are subject to all matters beyond the control of the Company: including acts of nature, strikes, lockouts and delay by suppliers.

1.5 Please ensure you check your items thoroughly on delivery for damage. If upon delivery you find your goods are damaged, please sign for them as "Damaged" and refuse delivery.

1.6 Aviiator must be notified within 24 hours of your delivery if any part of your order is missing. All claims will become void after this period.

1.7 Deliveries to the following postcodes may take a little longer - please allow 3-14 days for deliveries to AB, DD, IV, KW, PA20-80 and PH, This includes deliveries to Scotland.

1.7.1 We are unable to deliver to Ireland (including Northern Ireland) and all offshore islands including Isle of Wight and Isle of Man. We reserve the right to recover all costs for orders processed to these areas.

1.8 For free delivery, one delivery driver will bring your item to the door of your house or to the ground floor of your block of flats.

1.8.1 Please note that our courier is only insured to take your item(s) no higher than the third floor. However, we can usually accommodate delivery to other floors provided there is a service lift available that can fit your item(s) in.

1.9. If you are ordering an item that is 'out of stock', please refer to the specific delivery details on the product page. In very rural areas, please allow up to 14 days for your delivery.

1.9.1 If you cancel your order after it has left our warehouse, you will be liable for the delivery charge.

Returns

2.1 We accept returns within 30 days of receiving, If for any reason you are not completely happy with your product we will refund your order. (buyer must pay for the return cost of product)

2.2 Please include within your return box/bag the following,
Order Number:
Name:
Address:
Reason for return:

2.3 Our return address is
AviiatoR Limited
16 Goresbrook Road
Dagenham
Essex
RM9 6UR

Email: info@aviiator.com